Privacy Policy

1. Introduction

SendSyntix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our unified messaging platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email address, name, company)
• API usage data and logs
• Message content processed through our platform
• Payment and billing information
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Message content is retained according to your account settings and applicable legal requirements. You may request deletion of your data at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and SOC 2 Type II compliance.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form.